Privacy Policy

Last Updated: 06/12/2026

At Botanica Caridad, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

Information You Provide

Nombre
Correo electrónico
Phone number
Billing and shipping address
Order details

Information Collected Automatically

IP address
Browser and device information
Pages visited and interactions on our site

2. How We Use Your Information

We use your information to provide a secure and reliable shopping experience, including:

Processing and delivering your orders
Sending order confirmations and shipping updates
Responding to customer service requests
Improving our website and offerings
Sending marketing emails and text messages if you opt in

3. Email and SMS Communications

If you choose to opt in, you may receive marketing emails and text messages from Botanica Caridad. These messages may include promotions, product updates, and reminders.

Message frequency may vary
Message and data rates may apply
You can unsubscribe at any time
Email: Click the unsubscribe link in any message
SMS: Reply STOP to unsubscribe or HELP for assistance

Your consent to receive marketing messages is not required to make a purchase.

4. How Your Information Is Shared

We only share your information with trusted service providers necessary to operate our business, including:

BigCommerce to power our online store
Klaviyo to manage email and SMS communications
Secure payment processors to handle transactions
Shipping carriers to deliver your orders

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, understand how our site is used, and provide relevant content. You can adjust your browser settings to disable cookies if you prefer.

6. Data Security

We take reasonable measures to protect your personal information using industry standard security practices. While no system is completely secure, we are committed to safeguarding your data.

7. Your Choices and Rights

You have control over your personal information. You may:

Request access to your data
Request corrections or updates
Request deletion of your information
Opt out of marketing communications at any time

To make a request, contact us using the information below.

8. Third Party Links

Our website may include links to other websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Email: caridad94cobre@gmail.com

Address: 6277 N Dupont Hwy Dover DE, 19901